2024

Design Awards Silver Winner - Gaoyang Wu

Smartails

Entrant Company

Gaoyang Wu

Category

User Experience (UX) - Product UX

Client's Name

Country / Region:

United States

Smartails is an AI-integrated online pet healthcare platform designed to simplify and enhance pet care. In response to the surge in telemedicine following COVID-19 and the challenges many pets, especially cats, face with in-person clinic visits, Smartails offers both virtual and in-clinic services.
Pet owners can access virtual consultations through the platform, where an intelligent AI vet assistant provides smart, real-time advice. Simply describe your pet’s situation, and the AI will offer tailored solutions, reducing anxiety and helping owners find the best health options for their furry friends. The AI vet is available anytime, anywhere, ensuring continuous care.
Additionally, Smartails makes it easy to book online vet appointments. Users can review doctors, book appointments with ease, and feel less concerned about the hassle of in-person visits. Once prescriptions are provided, Smartails offers a wide range of pet healthcare products that can be purchased directly through the app, helping pet owners track their pets' medical history seamlessly.
For pets unable to visit the clinic, Smartails provides a mobile vet van service, bringing healthcare directly to your door. Services like puppy check-ups can be scheduled, ensuring that even home-bound pets receive the care they need.
Smartails also acts as a comprehensive pet health tracking tool, allowing owners to record their pets’ medical history, track weight changes, and monitor overall health over time. By providing a holistic approach to pet care, Smartails ensures that pet owners can easily manage and protect their pets' well-being, offering peace of mind and continuous support for every stage of their pets’ lives.

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