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NY Product Design AwardsEnter Award

Interface & User Experience

CareAI

Entrant: Chiranjivi Punniyamurthy

2025 · Season 2

Gold

CategoryInterface & User Experience
Class / SubcategoryUser Experience (UX)
Product UX
Country / RegionUnited States

The project

Project description.

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CareAI is an AI-driven mobile application that helps uninsured and underinsured patients navigate overwhelming medical bills with dignity, clarity, and ease. Medical debt is one of the leading causes of financial distress, yet charity assistance programs remain difficult to access due to fragmented information, complex eligibility criteria, and time-consuming application processes.

CareAI transforms this experience through CareAI Pro, an interactive voice-first assistant that guides users step-by-step, translates complex bills into plain language, and instantly checks eligibility for financial assistance programs. The app emphasizes empathy and accessibility, allowing users to speak naturally instead of typing, while maintaining a simple interface for manual navigation.

By combining AI innovation, empathetic design, and social impact, CareAI creates a sustainable pathway where patients not only receive help but can also give back through micro-donations to charities. It redefines how technology can humanize healthcare, making financial relief more accessible and compassionate.

Project credits.

Chiranjivi Punniyamurthy

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